How to Submit a Case
Connect your scanner, then follow the workflow for your case type.
Please onboard before sending cases.
While connecting your scanner lets you technically send us a case, we cannot guarantee service levels until you've completed the sign-up form and your office has been officially onboarded. Submitting a case before onboarding can lead to misshipments and missed expectations.
Connect your scanner
Before you send any case, add Spectrum Killian as a connection in your intraoral scanner's software. Use the connection ID below for your scanner system, then send your scans to us directly.
Account #
Connection email
Connection email
Connection email
Connection email
Connection email
Don't see your scanner, or need help connecting? Your account manager can walk you through it during onboarding.